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Our Current Vacancies

At Time we strive to always exceed the expectations of our candidates by offering a unique service that should ultimately result in us finding the right job for you.

We work within the insurance, sales, office support, finance, temps, shipping & logistics, legal and I.T sectors in Suffolk, Essex, Norfolk and London.

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Insurance Customer Service Advisor (Night Shifts, Weekends & Bank Holidays), Ipswich £Competitive


Our client who provides a range of Insurance and Accident Management solutions has a great opportunity for an Insurance Customer Service Advisor, dealing with customers and keeping them up to date with the progress of the repair of their vehicles. You will also be required to communicate with suppliers throughout the repair process with the purpose of keeping vehicle off road time to a minimum.

This position would ideally suit a candidate who is currently working within the insurance/claims industry and is looking to take the next step up the career ladder, however candidates that display excellent customer service experience or skills will also be considered.

If you see you’re self as a natural born leader and feel that you stand out from the other members of your team, then this could be the role for you.

Key Duties & Responsibilities:

  • To take telephone calls from customers regarding updates on their vehicles.
  • To communicate with repairers and suppliers
  • To accurately record all the relevant customer and accident details.
  • Problem solving
  • Basic customer complaints
  • Responsible for agent utilisation

Please be advised this office is open 24 hours, 7 days a week and our client offers a various range of shift patters covering Monday-Friday, evenings, nights, weekends and bank holidays. Therefore there may be some flexibility in preferred shift patterns available to you to suit your needs. Part-time hours may also be considered for evenings, nights and weekend staff.

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Please be advised that whilst every application will be considered, it might not be possible for us to respond to every application made.

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Our dedicated team of specialists are waiting to find you your perfect job. To apply for a listed job, please fill out our application form by downloading it from the link below. This can be sent back by post or by emailing it to enquiry@timeappointments.co.uk. More details can be found once downloaded.

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