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Our current vacancies and latest news

Our Current Vacancies

At Time we strive to always exceed the expectations of our candidates by offering a unique service that should ultimately result in us finding the right job for you.

We work within the insurance, sales, office support, finance, temps, shipping & logistics, legal and I.T sectors in Suffolk, Essex, Norfolk and London.

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IT Support Technician, Ipswich £Competitive

V/09496

Time Appointments are thrilled to be working on behalf of a leading business in the Ipswich Town Centre, who are currently recruiting for an experienced IT Support Technician to join their team. The successful candidate will be offered a fantastic competitive salary, great benefits package and a vibrant working environment.

Key Duties & Responsibilities:

  • Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business.
  • Maintain IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function.
  • Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained.
  • Maintain standards within and around the IT support function

Candidates must have the following:

  • 5 GCSE’s (or equivalent) at grades A-C to include English and Maths
  • Experience working within an IT Support environment
  • Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications. (Essential)
  • Experience of an IT service desk / helpdesk role providing a clear understanding of the concepts and principles of IT Service Operations and a broad understanding of the overall concepts of the ITIL lifecycle to ensure that requests are appropriate and correctly allocated. (Essential)
  • Previous experience with Microsoft Desktop technologies including Windows 7 and 10. (Essential)
  • Experience with deploying Microsoft Desktop technologies through solutions such as SCCM or MDT (Desirable)
  • PowerShell or similar scripting experience (Desirable)
  • Detailed knowledge of the IT Support function and its operation in the provision of IT Services (Desirable)

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Please be advised that whilst every application will be considered, it might not be possible for us to respond to every application made.

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Our dedicated team of specialists are waiting to find you your perfect job. To apply for a listed job, please fill out our application form by downloading it from the link below. This can be sent back by post or by emailing it to enquiry@timeappointments.co.uk. More details can be found once downloaded.

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