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Our Current Vacancies

At Time we strive to always exceed the expectations of our candidates by offering a unique service that should ultimately result in us finding the right job for you.

We work within the insurance, sales, office support, finance, temps, shipping & logistics, legal and I.T sectors in Suffolk, Essex, Norfolk and London.

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Insurance Customer Service Advisor (Night hours), Ipswich £Competitive

V/09390

Our client who provides a range of Insurance and Accident Management solutions has a great opportunity for an Insurance Customer Service Advisor, dealing with the customer notification of claims/accidents.

We are seeking a customer focused individual who is looking to begin or take the next step within the insurance market to fill this role.

Please be advised this role is based on a pro-rata evening shift pattern, 10:00pm-08:00am, working 4 days on 4 days off.

Duties & Responsibilities:

  • Taking telephone calls from customers reporting an accident to their vehicle.
  • Communicating with repairers and suppliers regarding the collection of non-driveable vehicles and windscreen repairs.
  • To accurately record all the relevant customer and accident details.
  • Providing excellent levels of customer service

Skills & Experience Required:

  • Basic knowledge of vehicle makes and types, areas of the vehicle and damage
  • Customer service/call centre experience
  • Basic insurance knowledge
  • Excellent telephone manner
  • Admin experience

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Please be advised that whilst every application will be considered, it might not be possible for us to respond to every application made.

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Our dedicated team of specialists are waiting to find you your perfect job. To apply for a listed job, please fill out our application form by downloading it from the link below. This can be sent back by post or by emailing it to enquiry@timeappointments.co.uk. More details can be found once downloaded.

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