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Customer Account Manager

Customer Account Manager

in Office , in Customer Service Permanent
  • Ipswich
  • V/12433
  • Negotiable
  • Share this job

Job Description

Time Appointments are delighted to be working on behalf of a multi-award winning financial services company based in Ipswich, looking for a Customer Account Manager to join their team within the Sales department. This is a fantastic opportunity to join a dynamic, exciting and rapidly growing company, who offer an excellent package and the prospect to progress and grow within their teams!

 

Key Duties & Responsibilities:

  • Retaining and promoting excellent customer service, building a solid and effective reputation with clients.
  • Promote and provide the services offered, leading to the completion and submission of a full application.
  • Contact applicants by telephone to promote products, and its panel of lenders as appropriate.
  • Maintaining contact with the client throughout the application process to provide updates and request any further information needed for a lending decision.
  • Contacting the client to provide the reasons behind an application being declined.
  • Promoting approvability and being able to identify opportunities where an application can be processed further with them.
  • Utilising the existing client database to obtain new funding applications.
  • Contacting Clients to inform and present the funding offers that have been made to them
  • Knowledge on the differences between products and the terms of loans.

 

The successful applicant will be rewarded with a competitive salary, generous holiday entitlement, private medical insurance, team socials and retail discounts!

 

Skills & Experience:

  • Strong sales background, with a proven track record of achieving targets
  • Strong attention to detail
  • Self-motivated, ambitious and forward-thinking
  • An excellent communicator
  • Good IT Skills
  • Experience within the financial services industry

V/12433

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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