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Customer Care Advisor

Customer Care Advisor

in Shipping & Logistics Permanent
  • Felixstowe
  • V/10460
  • £19,000 - £23,000
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Job Description

Time Appointments are proud to be working on behalf of one of the UK’s leading independent shipping and logistics providers in Felixstowe. This is a fantastic opportunity to join the Customer Care Team, ensuring administration for accounts you control is kept at a high standard and working for a professional organisation who value their clients and staff alike.

 

Duties & Responsibilities:

  • Communicate daily in a professional manner with suppliers, contractors and customers.
  • To accurately update and control the company’s warehouse management system.
  • Production of despatch notes, pick lists and other relevant paperwork.
  • Ensure where applicable stock rotation and reconciliation.
  • Ensure where applicable perpetual inventory procedures are recorded and kept to agreed timescales.
  • Keep work area clean and tidy.
  • Operate interfaces with 3rd party systems.
  • Upkeep of good and accurate records for the accounts under your control.
  • Respond promptly to customer queries and requests.
  • Work efficiently and effectively as part of a team.
  • Attend training when required.
  • Attend meetings as and when required.
  • Observe and comply with the companies Health and Safety policies.
  • Perform any reasonable request from the Company’s management.
  • General office duties.
  • Ensure that you work in accordance with quality procedures, particularly in relation to food grade and BRC accreditations.
  • All duties to be undertaken with reference to Authorised Economic Operator (AEO) procedures and work instructions.

 

Skills & Experience Required:

  • A friendly, positive, hardworking approach to work.
  • Great attention to detail.
  • Diligent and punctual.
  • Although it is not essential, experience of working in a warehouse environment would be beneficial.

 

(V/10460)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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