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Customer Service Administrator

Customer Service Administrator

in Administration , in Customer Service Permanent
  • Attleborough
  • V/12770
  • Negotiable
  • Share this job

Job Description

Time Appointments are pleased to be working on behalf of a company based near Attleborough who are looking for a Customer Service Administrator to join their team due to expansion. This professional company offer some fantastic benefits and this is a great opportunity for an individual to develop their career.

 

Key Duties:

  • General administrative duties and answer direct queries providing accurate information to ensure excellent customer service is being delivered.
  • Maintain databases necessary to collate information required and check and reconcile data where necessary.
  • Communicate internally and externally with a high volume of calls and emails.
  • Monitor all information to ensure it is up to date and held in a secure location to comply with GDPR legislation.
  • Process incoming customer orders via the companies online website.
  • Handle key customer accounts, including processing KPI reports.
  • Support other roles when required (covering sickness & holidays).
  • Pick/putt away pallets on the warehousing management systems.
  • Prepare pick notes, labels, and paperwork.
  • Run weekly/monthly customer stock reports.

 

Skills and Experience Required:

  • General administration tasks, preferably in the haulage/transport industry.
  • Experienced with Microsoft packages.
  • Confident communicating internally and externally.

 

Benefits:

  • Employee discount
  • Life assurance
  • Pension
  • Opportunity for training and development (CPC training)
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards
  • Employee benefits and discounts

 

(V/12770)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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