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Customer Service Advisor

Customer Service Advisor

in Office Permanent
  • Manningtree
  • V/10420
  • £22,000
  • Share this job

Job Description

Time Appointments are currently recruiting for one of our clients, a family run business who are actively looking to add a Customer Service Advisor to their team due to their continued success. The primary focus of the role is to ensure efficient and effective customer service is provided at all times.

 

Duties & Responsibilities:

  • Deal with all Customer Services incoming post, emails, and telephone calls
  • Respond to and deal with all email queries on a daily basis
  • Responsible for booking out all late orders onto the system on a daily basis
  • Chase any outstanding work or documentation, keeping detailed records
  • Maintain excellent knowledge of internet system and liaise with IT department regarding updates and issues as they arise
  • Ensure message book remains up to date each day
  • Efficiently use the internal database to find information and record information for bookings
  • Ordering stationery and consumables when required, ensuring price responsibility
  • Take messages regarding the diary, such as cancellations and requests for date/time change and pass on accordingly
  • Maintain company records swiftly and accurately

 

Our client is seeking to fill this vacancy urgently and we are looking to book suitable applicants in for interviews ASAP.

 

(V/10420)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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