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Customer Service Assistant

Customer Service Assistant

in Office Permanent
  • Ipswich
  • V/10293
  • Negotiable
  • Share this job

Job Description

A successful company based on the outskirts of Ipswich are seeking a motivated experienced customer service representative, who is a great team player with a bubbly personality. Customer service skills are essential along with good communication skills and an excellent telephone manner.

Key Duties:

  • Processing orders and enquiries via fax, email and telephone
  • Arranging service calls between the customer and the authorised Service Agents
  • Liaising with the Warehouse Department to arrange customer deliveries to ensure delivery dates are met
  • Maintaining good partnership with key account customers
  • Conducting courtesy calls to end users and retailers to gain feedback on service
  • Giving technical advice on products

 

The ideal candidate will have an excellent telephone manner but will also have the forward thinking mentality and the confidence to communicate with new and existing clients. You will have good computer knowledge but most importantly you must have a good sense of humour and a “can do” attitude.

 

(V/10293)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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