Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

Customer Services Scheduling Team Member

Customer Services Scheduling Team Member

in Office Permanent
  • Bury St Edmunds
  • V/10312
  • Negotiable
  • Share this job

Job Description

Time Appointments are delighted to be recruiting on behalf of a leading business based on the outskirts of Bury St Edmunds for a Customer Services Scheduling Team Member to join their close-knit, busy team. This is a fantastic opportunity for an applicant with customer service experience to develop their skills and work within a friendly organisation who value their staff.

 

To be considered for this role applicants must:

  • Have good customer service experience
  • Have previously dealt with clients either on the phone or face to face
  • Have a professional telephone manner
  • Be able to remain calm under pressure and work quickly
  • Be positive, friendly, and willing to learn
  • Be able to deal with complaints and work as a part of a team

 

As a Customer Services Scheduling Team Member you will be responsible for receiving in-coming calls from customers, clients, tenants and engineers and taking the required action in a timely manner, inputting accurate data, escalating issues regarding the scheduling of bookings to managers effectively managing engineer’s diaries within geographical areas, ensuring that they are fully utilised wherever possible, drafting letters, and much more.

 

The successful applicant will be rewarded with a competitive salary, free parking, career progression, a chance to gain further experience and the opportunity to work within a positive, encouraging environment.

 

(V/10312)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

      Privacy Preference Center