Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

Customer Support Assistant

Customer Support Assistant

in Customer Service Permanent
  • Ipswich
  • V/12016
  • £20,500 - £23,000
  • Share this job

Job Description

Do you like the idea of working for a friendly, close-knit team who support your professional growth and development?

We are working on behalf of a fantastic client of ours who specialise in products and materials for the construction industry.

They are looking for a proactive, efficient and hardworking Customer Support Assistant to join their growing team!

Key Responsibilities:
· Assist in the effective and efficient processing of all sales orders from receipt to dispatch
· Take ownership of calls to provide rapid and factually correct information or redirect as appropriate
· Assist in the monitoring of Product stock levels
· Proactively provide customers and consumers with appropriate support in the delivery of goods and satisfaction of queries and low-level complaints
· Data entry and updating the bespoke system with accurate details

Requirements:
· NO previous experience is required as you will be provided full, comprehensive training
· A proactive approach
· Efficient and motivated
· Friendly, outgoing personality
· Ability to liaise effectively with both stakeholders and the team

Benefits:
· Free parking
· Pension scheme
· Discretionary Christmas bonus
· Discretionary company rewards
· Progression routes
· WFH flexibility
· 20 days holiday + BH (increasing with length of service)

If you think you could be the perfect fit for the role – please get in touch today!

 

V/12016

Required skills

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

      Privacy Preference Center