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Exports Customer Service

Exports Customer Service

in Shipping & Logistics Permanent
  • Felixstowe
  • V/10489
  • Negotiable
  • Share this job

Job Description

Our client who are a specialist in sea freight via both deep and short sea are currently recruiting for an experienced Exports Customer Service specialist. The successful candidate will ensure booked export cargo is proactively and efficiently managed whilst keeping export business moving.

 

Key Responsibilities:

  • Monitoring export booked cargo linked to vessel allocation, vessel scheduling, port receiving and truck activity
  • Identify problems and resolve with multiple parties In line with procedures
  • Act as the key link between export trade and export customer service
  • Minimise cost to the business
  • Support the drive to reduce container times
  • See where issues and opportunities arise, and then consider the best approach to steer things towards a resolution

 

Skills & Experience:

  • Excellent communication skills
  • A structured approach towards investigation, problem solving and opportunity identification
  • High level of attention to detail
  • Using own initiative and a disciplined approach to tasks
  • Ability to learn and understand quickly
  • Advanced knowledge across Microsoft applications
  • Professional, committed, and enthusiastic

 

(V/10489)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

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    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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