Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

FNOL Claims Handler (Remote)

FNOL Claims Handler (Remote)

in Insurance Permanent
  • Ipswich
  • V/12616
  • Negotiable
  • Share this job

Job Description

Time Appointments are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development.

 

Skills & Experience Required:

  • Previous experience in customer service or a call centre environment, preferably within the insurance industry, with a focus on claims; high volume, fast-paced.
  • Strong knowledge of insurance claims processes, terminology, and best practices.
  • Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers.
  • Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines effectively.
  • Enjoy telephone conversations.

 

Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.

 

In return the successful candidate will receive:

  • A generous and competitive annual salary
  • Substantial health-insurance package
  • Pension plan with employer contributions
  • Industry Qualifications paid for (after a qualifying period)
  • Competitive holiday / leave policy in addition to bank holidays
  • Regular corporate retreats to build team cohesion, reinforce culture, and have fun
  • All the technology you require to allow to work from home effectively and comfortably

 

(V/12616)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

      Privacy Preference Center