Shipping Administrator
in Shipping & Logistics , in Administration PermanentJob Description
Our client, a global Freight Forwarding company based in Witham are seeking a Shipping Administrator to join their expanding team.
This role will allow you to gain a real an insight and solid understanding of the shipping industry. This is an excellent position for a candidate looking to begin their career within a forward thinking company, with excellent potential for progression over time.
The ideal candidate will be able to multi-task and be extremely well organised.
Key Responsibilities:
- Process documentation in line with system and customer requirements.
- Ensure schedules are updated within the business systems.
- Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome.
- Maintain customer records line with business processes and in conjunction with other departments.
- Collate and file manifest files and folders in line with business requirements.
- Work alongside other departments as necessary to resolve issues that may arise.
- Answering customer calls and managing enquiry to a successful conclusion.
Technical skills:
- Knowledge of Excel.
- MS Outlook.
- Data inputting.
- Spreadsheets.
- Computer literacy.
Soft skills:
- Highly organised and structured approach to tasks.
- Excellent attention to detail.
- Work on own initiative but also as part of a team.
- Flexible approach to working during busy periods.
- Excellent ability to develop relationship with customers.
- Strong task orientation – can do approach.
Although no specific freight forwarding experience is required as full training will be given the following experience would be desirable and viewed favourably.
Benefits:
- 22 days holiday going to 25 after 2 years service.
- Pension.
- Free onsite parking.
- Social events throughout the year.
- Free GP service.
(V/12916)
