Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

Technical Claims Handler

Technical Claims Handler

in Insurance Permanent
  • Colchester
  • V/10805
  • £20,000 - £27,000
  • Share this job

Job Description

Time Appointments are working with a leading Essex claims specialist who are looking to recruit a Technical Claims Handler to join our team in Colchester.

 

In this role, you will be the first point of contact for their customers. You will manage customers claims, while ensuring the policyholders are kept informed at all stages. You will arrange settlements, invoice payments while managing your own case load. You will liaise with a variety of individuals both internally and externally, while managing incoming emails and phone calls.

 

The successful candidate will be a great communicator, dedicated to providing a professional and empathetic service to our customers. In addition, to providing exemplary customer service, you will have previous experience dealing with challenging conversations, while maintaining a professional and adaptable communication style.

 

Responsibilities:

  • Reviewing policies to correctly determine how to move forward with their claim
  • Reviewing data to set up new claims, appointing contractors
  • Composing informative letters and other written correspondence to policyholders
  • Ensuring claims are updated with any changes on internal system.
  • Ensuring compliance with contractual and regulatory requirements
  • Managing and reviewing diaries in a timely manner

 

Experience:

  • Ability to work in a fast-paced environment
  • Capable to effectively communicate – both written and verbal
  • Excellent time management and organisational skills
  • Efficient administrative skills
  • Competent numeracy, literacy, and IT skills
  • A proactive attitude, and enthusiastic
  • Polite and confident phone manner

 

(V/10805)

Required skills

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

      Privacy Preference Center