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Technical Co-ordinator

Technical Co-ordinator

in Customer Service Permanent
  • Bury St Edmunds
  • V/12753
  • £30,000 - £35,000
  • Share this job

Job Description

Time Appointments are delighted to be recruiting on behalf of a leading business based on the outskirts of Bury St Edmunds who are looking for a Technical Co-ordinator to join their team.

 

This is an important role that involves progressing installation and remedial opportunities within the business.

 

Key Duties:

  • Gathering necessary information from engineer on site to formulate a quote.
  • Formulate quotes.
  • Liaising with customers regarding quotes and payment terms, amending quotes as necessary.
  • Requesting quotes from merchants & access equipment providers to ensure accurate materials pricing.
  • Agreeing dates and rates with installers.
  • Confirming availability with tenants.
  • Ensuring the system has correct components, values, engineers, purchase order numbers, invoicing details and works orders attached to the job.
  • Update customer portals with correct booking information where necessary.
  • Ordering parts from plumbers merchants.
  • Communicate with Engineers.
  • Confident in calling customers to advise of any issues and authorize amendments to the quotes/installation if required.
  • Organise the ordering of parts to site if required.
  • Take pre-authorized payments for installations.
  • Register the installations with manufacturers & building control.
  • Organising audits of installers where necessary.

 

Previous Skills & Experience:

  • In-depth understanding of industry regulations, safety standards and best practices.
  • Ability to delivery high quality work and meet deadlines.
  • Well organised and great attention to detail.
  • Motivated self-starter who has a strong sense of initiative and drive.

 

(V/12753)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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