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Temporary Customer Service Executive – Weekends

Temporary Customer Service Executive – Weekends

in Office Temp
  • Ipswich
  • V/09894
  • Negotiable
  • Share this job

Job Description

Our client is actively looking to recruit temporary Insurance Customer Service / Claims Advisors to join their growing team in Ipswich. This is a fantastic opportunity to work for a business that provides a wide range of claims handling solutions across the UK motor, property, and legal claims sectors as well as excellent career progression.

 

These roles are working weekend shifts (Saturday’s and Sunday’s) and will involve:

  • Answering the telephone and signing off calls in accordance to agreed procedures
  • Responding to customer queries via email
  • Ensuring correct prioritisation of workload and time management schedules are adhered to
  • Ensuring all call backs promised are made within agreed timescales
  • Liaising with all parties concerned by use of the telephone, email, and any other means appropriate
  • Complaint handling within agreed company procedures
  • Ensuring that policyholders are regularly updated and kept informed both verbally and in writing with regards to their ongoing query

 

The ideal applicant will have strong customer service experience, preferably gained from working within an office-based environment. Candidates with proven customer service experience gained from a retail environment, along with a genuine interest in building a career within the Insurance industry will also be considered.

 

It is essential that you possess a positive and self-confident approach when dealing with customers, as well as being able to demonstrate commercial awareness.

 

If you are available for work straight away or with only 1 weeks’ notice please get in touch immediately.

 

Although it is not guaranteed, some of our temporary assignments offer permanent opportunities upon successful completion of the assignment.

 

(V/09894)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

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    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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