Time Appointments are delighted to be working on behalf of an International Freight Forwarding specialists based in Ipswich who are looking for an experienced Freight Forwarder to join their close-knit team.

The successful candidate will source, quote and secure new business from direct customers and Freight Forwarders to increase business turnover and profit, whilst maintaining Company standards.

Skills & Experience Required:

• Minimum of 2 years’ experience in freight forwarding or logistics coordination, with a focus on UK/EU road freight operations.
• Strong understanding of UK/EU road freight regulations, customs procedures, and industry standards.
• Excellent organisational and multitasking skills, with the ability to manage multiple shipments, prioritise workloads, and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and accuracy in document preparation, shipment tracking, and data management.
• Excellent written and verbal communication skills, with confidence in liaising with both clients and suppliers.
• Demonstrated ability to analyse and resolve operational challenges, make well-informed decisions under pressure, and implement effective solutions.

Key Duties & Responsibilities:

• Coordinate and manage the full end-to-end logistics process for UK/EU road freight shipments, including quoting, booking, and overseeing movements from collection through to delivery.
• Prepare accurate and compliant shipping documentation, such as invoices, customs paperwork, and any additional required documents.
• Support business development by identifying new clients and growth opportunities, while engaging with suppliers, negotiating rates, and building strong relationships to secure competitive pricing and reliable services.
• Act as the primary point of contact for clients, providing timely shipment updates, addressing enquiries and concerns, and ensuring a consistently high level of customer service.
• Proactively identify and resolve issues that arise during transportation, working closely with internal teams, carriers, and clients to deliver prompt and effective solutions.
• Maintain accurate, up-to-date records of all shipments, including transportation costs and relevant documentation, using internal systems and software.