Time Appointments have been instructed to recruit for a Branch Manager to join a forward-thinking business based in Felixstowe. The successful candidate will oversee the day-to-day management of the office, driving profitability and growth.

Key Duties:

• Accountable for the overall operational and financial success of the branch, ensuring business objectives are achieved.
• Identify and implement opportunities for local market growth, revenue generation, and business expansion.
• Build, nurture, and strengthen client relationships to support long-term business partnerships.
• Drive customer acquisition, retention, and development strategies to maximise account value and satisfaction.
• Oversee the delivery of services across the branch, ensuring high standards of quality, efficiency, and compliance.
• Lead, motivate, and develop team members, creating a positive culture focused on performance, accountability, and continuous improvement.
• Ensure adherence to company procedures, industry standards, and all relevant regulatory requirements.
• Develop and maintain strong relationships with key suppliers, partners, and stakeholders to support business objectives.
• Collaborate with finance teams to monitor outstanding balances, improve cash flow, and minimise financial risk.

Previous Skills & Experience:

• Leadership experience is essential; you must be comfortable managing teams and performance.
• Previous experience from Ocean Freight Forwarding would be beneficial.
• Strong understanding of FCL and LCL operations.

Benefits:

• Competitive Salary
• Pension Scheme
• Onsite parking