Time Appointments are currently recruiting on behalf of a company based in Woolpit, who are recruiting for a Customer Care Administrator.

Key Duties & Responsibilities:

• Raising delivery notes and invoices.
• Updating information on to the systems for feedback to the principle contractors.
• Taking information from the SAPs system and updating jobs on the principal contractors system.
• Managing own workload as well as working with the team to ensure the workload is covered.
• Assisting with booking appointments with customers in occupied properties.
• Coordinating with Service Engineers to attend appointments.

Skills & Experience Required:

• Strong interpersonal and communication skills via email and telephone.
• Able to work well within a team as well as independently.
• Good time management.
• Excellent computer skills including Excel. Sage experience would be an advantage, however training will be given.
• Previous experience in a customer care or administrative role is desirable.
• You must be very organised with good attention to detail.
• You will be a personable and adaptable individual.

Core Benefits:

• Friendly working environment with a great team.
• Company pension.
• On-site parking.
• 29 days holiday inclusive of bank holidays, with 1 extra day per year of service up to a maximum of 33 days per annum.