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Customer Service Advisor

Customer Service Advisor

in Office Permanent
  • Felixstowe
  • V/11301
  • £20,000 - £22,000
  • Share this job

Job Description

Time Appointments are delighted to be working with a leading business who are currently recruiting for a passionate Customer Service Advisor to strength their busy Customer Service Department.

 

We are looking for a conscientious, responsible, and committed, hardworking individual to join a fast-paced working environment.

 

Key Responsibilities:

  • Process orders via email or telephone and offer alternatives and delivery dates where necessary.
  • Answer enquiries on any product in the catalogue, which may mean liaising with the purchasing team or manufacturers.
  • Track deliveries for customers and request PODs from carriers.
  • Offer special offers to create extra sales
  • Make sure that each client receives the highest standard of customer services.
  • Deal with the return of faulty / damaged products as well as shortages and overcharges.

 

The ideal candidate will have an excellent telephone manner but will also have the forward-thinking mentality and the confidence to communicate with new and existing clients. You will have basic computer knowledge but most importantly you must have a good sense of humour and a “can do” attitude as you will be working within a small but proactive team.

 

(V/11301)

Required skills

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England. Providing quality recruitment solutions to; Suffolk, Essex, Norfolk, Cambridgeshire, and London.

Successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006. Time also offers Temporary and Contract opportunities.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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