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Customer Service Clerk

Customer Service Clerk

in Customer Service , in Office , in Shipping & Logistics Permanent
  • Felixstowe
  • V/12527
  • Negotiable
  • Share this job

Job Description

Time Appointments are working on behalf of a leading logistics specialist based in Felixstowe who are currently recruiting for a Customer Service Clerk to join their thriving business. This is a fantastic opportunity to work in a varied and dynamic operational role, covering a wide scope of accountabilities.

 

Key Duties & Responsibilities:

  • Receive and process all bookings from the customers to an agreed specification and within the agreed timescales.
  • Liaise with the customers at all levels as required, ensuring a professional approach and image is maintained.
  • Develop and maintain strong working relationships with all departments and customers.
  • Manage the day-to-day activities of the customers, in conjunction with the requirements of the Commercial department and in line with Company standards
  • Proactively maximise all sales opportunities available from the customer base
  • Maintain high standards of customer care at all times and deliver effective communications, within agreed timescales

 

Skills & Experience Required:

  • Previous similar experience from within Transport and Logistics, however customer focussed individuals with a genuine interest in building a career within the industry will also be considered
  • Exceptional customer service skills, with the ability to liaise confidently with clients and customers
  • Excellent analytical and problem-solving skills
  • Strong communication skills, both written and verbal
  • Ability to multitask and work well under pressure, prioritising tasks and workload and managing conflicting demands

 

(V/12527)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

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We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

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