We are proud to be working in partnership with a well-established shipping company in Felixstowe who are looking to welcome a Customs Clearance Coordinator to expand their team.

Key Duties:

• Liaise with customs authorities and regulatory bodies to facilitate timely clearance of goods.
• Monitor and manage clearance status for incoming and outgoing shipments.
• Work closely with internal departments to ensure efficient customs processes.
• Provide customers with updates and proactively manage delays, discrepancies or documentation queries.
• Prepare and submit customs documentation required for import and export clearances.

Skills & Experience Required:

• Brilliant attention to detail & accuracy.
• Strong customer service skills.
• Minimum 1-2 years’ experience in Deep Sea and EU customs clearance.
• Strong organisational skills with the ability to prioritise workloads

Benefits:

• 25 days annual leave plus Bank Holidays.
• Monday to Friday: either 08:30 – 17:00 or 09:00 – 17:30.
• Free parking.