We are excited to be working with an established and reputable haulier and freight forwarder who are seeking an experienced Customs Specialist to join their friendly and professional team based in the Ipswich area.

This is a full-time, office-based role offering an excellent opportunity to become an integral part of a growing business. You will be responsible for managing import and export documentation, ensuring compliance with customs regulations, and coordinating with internal teams to ensure smooth and timely shipment processes.

Key Responsibilities:

• Process and complete import and export entries using CDS for both European road freight and deep-sea ocean freight.
• Navigate HMRC’s online tariff and related GOV.UK resources, with a solid understanding of customs commodity codes, procedures, and CDS requirements.
• Apply knowledge of Free Trade Agreements, Origin, and Preference rules.
• Handle a variety of entry declarations (home use, returned goods, temporary import/export, multiple items).
• Use CNS and Destin8 port systems; experience with Multifreight/Multished software is advantageous.
• Calculate and process customs duties and taxes efficiently, ensuring prompt clearance of goods.
• Liaise confidently with customs authorities, shipping agents, clients, and internal departments to resolve queries.
• Raise T1 documents and manage transit procedures.
• Create job files and invoices accurately.
• Maintain high diligence and accuracy, ensuring work aligns with AEO standards.
• Use Microsoft Word, Outlook, and Excel proficiently.
• Work collaboratively within the customs team to ensure prompt declaration processing and maintain excellent service levels.

The Ideal Candidate:

• Minimum of 2 years’ experience in a similar customs role.
• Strong attention to detail and organisational skills.
• Excellent communication and problem-solving abilities.
• A proactive and positive team player.

The successful candidate will receive 25 days holiday + bh, free parking, company pension scheme, casual dress, bonus schemes and the opportunity to work with a friendly and supportive team!