Ipswich 01473 252666 | Colchester 01206 580060 | Bury St Edmunds 01284 330056 | Chelmsford 01245 200770 | Norwich 01603 510800

Internal Sales Account Manager

Internal Sales Account Manager

in Office , in Sales Permanent
  • Colchester
  • V/12823
  • Negotiable
  • Share this job

Job Description

Time Appointments are working on behalf of a well-established landscaping Business in Colchester who are looking for an Internal Sales & Key Account Support to join their team.

 

This company takes pride in their customers and employees and aim to provide a high quality, professional service to all their clients.

 

Key Responsibilities:

  • Making proactive calls out to existing customers, upselling, and cross-selling
  • Progressing sales orders, answering stock enquiries, delivery queries and issue resolution
  • Ensuring sufficient stock available at the stock locations to fulfil orders and meet customers’ expectations
  • Arranging haulage in line with the customer’s requirements.
  • Managing online Shopify and eBay sales
  • Report handling for any shortages, unexpected delays, or lead-time issues.
  • Ensuring customer complaints and issues are investigated and resolved satisfactorily
  • Supporting the Regional Sales Directors in the planning and management of Key Accounts
  • Working with the Directors and Clients to ensure customer deadlines are met
  • Continually evaluating and reviewing sales performance, processes, and procedures; recommending and managing any agreed improvements, and monitor outcome
  • Strong working knowledge of Excel, great organisational skills, and good communication and telephone manner.

 

What do you need to apply for this exciting opportunity?

  • Existing experience in a similar key account role.
  • Experience of dealing with buying groups or national accounts would be advantageous.
  • Industry background within construction or a merchant would be desirable.
  • Strong sales, customer service and relationship building skills.
  • Ability to work in a fast-paced and sometimes challenging environment and a determination to succeed.
  • Excellent interpersonal and communication skills – An ability to develop and maintain relationships with customers and colleagues alike.
  • A flexible approach to work with the ability to work without direct supervision.
  • Great attention to details and a “can do” attitude.

 

Benefits (Subject to eligibility):

  • 22 days holiday per year
  • Pension scheme after 3 months
  • Death in service benefit x3 salary
  • Company bonus
  • Staff discounts on company products

 

(V/12823)

Time Appointments situated at 6-8 Museum Street, Ipswich, is recognised as a market leading recruitment consultancy in the East of England.

Providing quality recruitment solutions and successfully placing outstanding candidates into permanent Insurance, Sales, Office, Finance, Shipping & Logistics, Legal and IT roles since 2006.

Get in touch

Time Appointments
2nd Floor
6-8 Museum Street
Ipswich, Suffolk
IP1 1HT

Join our team today
We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

    Please upload a CV which is under 2MB and either a PDF or Word doc.

    Join our team today
    We are seeking exceptional individuals. Send us your CV and we will be in touch as soon as possible!

      Please upload a CV which is under 2MB and either a PDF or Word doc.

      Privacy Preference Center