A fantastic opportunity has arisen for a dedicated Motor Claims Handler to join a developing Commercial Insurance Specialists based in Chelmsford. This is an exceptional opportunity to join a reputable organisation who are looking for an ambitious, resilient, and talented individual to join the team!
- Pro-actively manage all aspects of a claim from notification through to conclusion.
- Provide an excellent claims handling service, in accordance with company procedures and service standards.
- Investigate and resolve claims in a professional, timely and pro-active manner.
- Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.
- Manage all aspects of damage sustained to the policyholders’ vehicle, where possible via the use of the dedicated network of vehicle repairers.
- Updating additional Information on existing claims.
- To continuously drive improvement in the service delivery to clients.
- Responding to correspondence received from customers, third parties, Insurers and Brokers.
- Experience within motor claims
- TP or AD experience
- Strong customer service, and communication skills both written and verbal
- A proactive approach and enthusiastic attitude
- Time management skills
- A competitive salary
- 25 days holiday plus bank holidays
- Pension scheme
- Payday lunch once a month
- Free onsite parking
- Long service awards and bonuses