We are delighted to be recruiting on behalf of a successful, fast-growing business who are looking to appoint an Office Administrator to join their thriving team based on outskirts of Bury St Edmunds. We are looking for individuals who are personable and self-motivated, with a positive attitude and excellent communication skills.

Key Duties:

• Liaise with customers professionally and provide a high standard of customer service.
• Process customer orders accurately and efficiently.
• Monitor and track stock levels, ensuring information is kept up to date.
• Coordinate logistics and assist with the smooth movement of orders and deliveries.
• Provide general administrative and clerical support across the department.
• Maintain accurate records and complete data entry as required.
• Manage day-to-day office administration efficiently and professionally.
• Use CRM systems to maintain customer information and support order management.
• Communicate effectively with customers, colleagues and external contacts.
• Support the wider team to ensure the smooth running of daily operations.
• Manage multiple tasks and priorities in a busy, fast-paced office environment.
• Maintain a high level of accuracy and attention to detail in all administrative duties.

Previous Skills & Experience:

• Previous experience in an office-based or administrative role.
• Strong organisational skills with excellent attention to detail.
• Proven ability to manage multiple tasks and prioritise workload effectively.
• Confident computer skills, including Microsoft Office applications such as Word, Excel and Outlook.
• Good data entry skills with a high level of accuracy.
• Excellent telephone manner and strong verbal communication skills.
• Professional, friendly and confident interpersonal skills.
• Reliable and able to work effectively both independently and as part of a team.
• A professional and positive approach to customer service and administrative responsibilities.
• Ability to work efficiently and remain organised in a fast-paced environment.