Office Administrator
in Administration PermanentJob Description
Due to continued growth, we are currently recruiting for an Office Administrator on behalf of risk management business based in Colchester. If you are a dynamic individual with a high attention to detail who is a proactive problem solver and is able to multitask effectively, this could be the role for you!
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Key Responsibilities:
- Assist with the delivery of services and products to meet client deliverables in regard to established standards and KPIs.
- Provide administrative support to various departments, including dashboard management, inbox handling, data checks and scheduling appointments.
- Ensure quality assurance of products and services enabling high levels of customer satisfaction.
- Process and respond to queries via telephone and email.
- Update and manage database records.
- Inbound & outbound telephone calls.
- Proofing and quality checking survey reports before final issue to clients.
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Skills & Experience:
- Administration experience
- A high attention to detail, along with a thirst for knowledge
- Competent and confident on the telephone.
- Excellent personal effectiveness, and the ability to meet deadlines.
- Problem solving skills.
- Highly competent in the use of MS Office, specifically Excel, Word and Outlook.
- Focused, ensuring compliance and quality is maintained.
- Assertive, Pro-active and self-motivated.
- A team player with a can-do attitude, and who can motivate others.
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