Showroom Assistant
Permanent in Customer ServiceJobs
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Reference V/SHOW
Job Description
We are working with a well-established and respected National Company based in Suffolk who are looking for a Showroom Assistant to expand their team. If you’re passionate about helping people, enjoy creating great customer experiences, and want a rewarding role where your work truly matters, this could be an excellent opportunity for you.
Key Responsibilities:
- Delivering excellent customer service by helping customers identify the most suitable solutions for their individual needs
- Confidently demonstrating equipment while ensuring safe and effective use
- Managing stock levels, customer enquiries, and orders through internal systems
- Handling showroom and telephone enquiries professionally, creating a welcoming customer experience
- Receiving, organising, and replenishing stock deliveries efficiently
- Developing strong product knowledge of the latest equipment and innovations
- Supporting the wider team in maintaining a smooth, organised, and visually appealing showroom environment
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Previous Skills & Experience:
- Retail or customer service experience is desired.
- Excellent customer service skills.
- Organised with good attention to detail.
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Benefits:
- Saturday shift on rota with a weekday off in lieu.
- Performance bonus.
- Free on-site parking.
- Company pension scheme.
- Cycle to work scheme.